Privacy Policy - HealthyQuest Ai

 Privacy Policy

This Privacy Policy explains how HealthyQuest Ai, Inc. (“we,” “us,” or “our”) collects, uses, and shares information from individuals who use our websites, apps, and related services (“Services”). By using our Services, you agree to the terms described herein. If you disagree, please discontinue using our Services.

 1. Changes to this Privacy Policy

We may update this Privacy Policy periodically. The “Last Updated” date above indicates the latest revision. For significant changes, we will notify you via email, a notice on our Services, or other appropriate means, as required by law. Continued use of the Services after updates constitutes your acceptance.

 2. Information We Collect.

 Information You Provide

We may collect information you provide directly, including:

- Health Queries: Questions you ask about health topics within the app. We save your query history to provide you with a better user experience and allow you to review past interactions.

- Contact Information: Name and email if provided for support or communication.

- Account Information: Username, email, and password, used to secure and maintain your account.

- Feedback and Interaction Data: Responses and inputs provided in the app.

 Information Collected Automatically

We automatically collect information through cookies, logs, and tracking technologies:

- Device Information: Device type, operating system, and IP address.

- Usage Data: How users interact with the app, including searched topics and viewed summaries.

- Location Information: Approximate location derived from your device.

This information helps us improve Services and tailor content to user needs.

 Information from Third Parties

We may also collect information from external sources, such as:

- Video Sources: We retrieve health-related videos from medical specialists.

- AI Processing: We use OpenAI services to generate summaries of extracted text from videos.

- Analytics Providers: Insights on app usage to improve functionality.

 3. How We Use Your Information

We use the collected data to:

- Process user health-related queries.

- Retrieve and transcribe relevant health videos from specialists.

- Generate text-based summaries using OpenAI.

- Provide personalized health insights.

- Improve app functionality and enhance user experience.

- Ensure compliance with legal obligations.

 4. Compliance with Platform Policies & Ethical Standards

HealthyQuest Ai strictly adheres to app store policies and does not engage in any deceptive behavior, misleading claims, or unethical practices. Our app:

- Does not mislead users: All descriptions, images, and functionalities accurately reflect our app’s capabilities.

- Does not claim false medical functionalities: We do not claim to diagnose, cure, or provide medical treatments.

- Does not modify device settings or deceive users: We do not alter user device settings without clear consent.

- Does not generate or facilitate false or misleading information: All AI-generated summaries are based on factual video content from verified medical specialists.

- Is intended for educational purposes only: Our app does not replace professional medical advice. Users must consult a licensed healthcare provider before making any health-related decisions.

- Does not violate health-related policies: Our content aligns with verified health sources and does not provide misleading medical advice.

- Does not manipulate or alter media deceptively: We do not create misleading or manipulated images, videos, or audio that could misinform users.

 5. Transparency in AI Processing

- We clearly disclose that AI-generated summaries are based on transcribed health-related videos.

- The AI processing is strictly limited to summarization and does not create false or misleading medical information.

- Summaries are provided for educational purposes only and should not be considered medical advice.

 6. Sharing Your Information

We do not sell user data. However, we may share information with:

- AI Service Providers: We share video transcripts with OpenAI solely for generating summaries.

- Analytics Tools: For improving service performance and user experience.

- Legal and Compliance Requirements: If required by law or to prevent fraudulent activity.

 7. AI Processing and Data Handling

- User questions are processed within the app.

- Relevant health videos are retrieved and transcribed.

- The extracted text is sent to OpenAI to generate a summary.

- Summaries are displayed to the user without storing personal identifiers.

 8. Data Security and Retention

We take reasonable measures to protect your data. We retain information only as long as necessary to provide services or comply with legal obligations. Data sent to OpenAI is processed in accordance with their privacy policies.

 9. Your Rights and Choices

Depending on your location, you may have the following rights:

- Access : Request details of your personal information.

- Deletion : Ask us to delete your data.

- Correction : Update inaccurate data.

- Objection : Limit or object to data processing.

-Withdraw Consent : Revoke consent for AI-generated summaries.

To exercise these rights, contact us. Verification may be required.

 10. Children’s Privacy

The Services are not intended for children under 13. If we learn that we’ve collected personal data from a child under 13, we will delete it promptly. Parents may contact us for assistance.

 11. Disclaimer: Educational Purpose Only

HealthyQuest Ai is designed for educational and informational purposes only. It does not provide medical diagnosis, treatment, or recommendations. Any information provided should not be considered a substitute for professional medical advice, diagnosis, or treatment. Users should always consult a qualified healthcare provider before making any health-related decisions.

 12. Behavior Transparency & Compliance

- We do not include hidden, dormant, or undocumented features within our app.

- Our app does not alter device settings or mislead users into modifying third-party apps.

- We comply with platform manipulated media policies and do not create misleading or deceptive content.

- All app descriptions, features, and functionality are transparent and accurately presented to users.

 13. In-App Purchases

Our app may offer additional features or content via in-app purchases. All transactions are processed securely through the respective platform's billing system. We do not directly store or access your payment information.

Users will be clearly informed of:

- The cost of any in-app purchase,

- What features or content the purchase unlocks,

- Whether the purchase is a one-time payment or subscription-based.

All purchases are subject to the terms and conditions of the platform through which the transaction was made. Refunds, if any, are handled according to the respective platform's policies.

 14. Advertising

Our app may display third-party advertisements to support our free services. These ads may be served through ad networks that use tracking technologies to collect non-personal data such as device information, app usage, and location (if permitted) to provide more relevant advertising.

We do not share personally identifiable information with advertisers. Users may manage ad preferences or limit ad tracking via their device settings as supported by their operating system.

Ads may appear in various formats, including banners, interstitials, or rewarded videos, and comply with the respective platform's advertising policies.

 15. Push Notifications

We use Firebase Cloud Messaging (FCM) solely to send non-personalized push notifications to users about updates or relevant content. No personal data is collected or stored through FCM. Users can opt out of notifications via their device settings at any time.

We use Firebase Cloud Messaging (FCM) solely to send non-personalized push notifications to users about updates or relevant content. No personal data is collected or stored through FCM. Users can opt out of notifications via their device settings at any time.

16\. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:

Email: exypnose.technest.inc@gmail.com